Process

At Diamond Hideout, the journey to your perfect diamond starts with a simple email—just the way it should be. This streamlined approach keeps things easy and open, letting us tailor options to your vision while keeping every step crystal clear. Drop us a line with your dream diamond details, and we’ll handpick 2-4 stunning choices for you. Each comes with all the good stuff: detailed specs, videos to see the sparkle, and a clear price breakdown—no guesswork here.

 

Found ‘the one’? We’ll lock it down with a 24-hour hold and send you an invoice to seal the deal. Once payment’s in, your stone’s on its way to us—but heads-up, that hold lifts after 24 hours if unpaid, so don’t wait too long! Every diamond lands at Diamond Hideout first for a thorough quality check. We snap photos, zoom in on the IGI or GIA numbers under the microscope, and share the full IGI report PDF—proof it’s the real deal. Then, it’s off to your doorstep!

 

Give us 4-6 weeks from start to finish—great diamonds take a little time. Rest easy knowing every stone’s double-checked: once by our trusted suppliers and again by us, ensuring you get nothing less than perfection. At Diamond Hideout, it’s all about delivering your diamond with care, clarity, and a personal touch.